Revisiting the DNVB terminology

Richie Siegel of Loose Threads has an interesting post as part of his (paid for) Loose Threads Espresso newsletter: Do DNVBs exist anymore? Revisiting the buzzword.

The main thrust of the argument is that with rising acquisition costs Facebook has become the ultimate "middleman": by some report, Facebook CACs have risen as much as 17x between 2011 and Q1 2018. The response of many "online first" or "born digital" brands has been to move to omnichannel more quickly, reflecting the better economics of the retail channel (no online acquisition, no logistics cost). 

The core challenge is thus that the better contribution margins attributable to the "vertically integrated" (relative to retail ecommerce) brands are eroded significantly. The "variabilization" thesis, in which all parts of building an online brand are essentially variable cost, does not hold true because scaling on Facebook itself has become cost prohibitive.

I think this is largely true, but with one major caveat. Online or "digitally native" is still both the best and most cost-effective way to experiment with building a brand before scaling it. Especially brands built using an existing community, a Kickstarter project, or organic tactics like PR, are able to validate their product-market fit before raising significant capital.

Further, while most online channels are indeed becoming unprofitable, the three significant changes we still believe to be true are: 

1. the variabilization of the supply chain (making e.g. manufacturing and logistics easier to access as a small player) 

2.  the propensity of customers to let digital touchpoints be the deciding factor on the consumer journey - even if that journey terminates offline, and

3. capital abundance, providing higher willingness to spend a dollar per revenue generated (and thus, perhaps, enterprise value) than in previous years.

Of course the latter will depress returns (hopefully just for investors rather than founders), but it still means it's possible today to build rather large businesses in verticals that have previously been ignored as too capital intense. When that music stops is anyone's guess. 

Many of our portfolio companies take a blended view of acquisition costs. While Facebook by itself is prohibitive, we see that it can be a cost-effective touchpoint along a purchase journey that frequently can't or shouldn't be attributed to the last click.

I love Loose Threads which, along with 2PML and Lean Luxe, is a required read these days.

Much love,

Consciousness and creativity

The pioneer is always in a minority of one. I don't know whether that's a quote I should be attributing to someone. But to me it is the essence of the visionary founder story. Even after you have followers, investors, employees... to pioneer can be a very lonely business, indeed. 

Creative individuals are frequently branded by the collective as asocial. This is particularly true in European countries, some of which are oppressively collectivist. From Janteloven to the pervasive envy of German society to state-sponsored innovation in France, Europe suppresses the strong individualist consciousness in a range of pernicious little ways. I can't fault the European founders who John Galt it out of here (frequently to YC). 

The creativity of human consciousness is threatened by few things, but religious or ideological or political totalitarianism is one. And so I find what is happening throughout the Western world disheartening. Because it isn't just crazy Republicans, and Trump, and ethno-nationalism. It's also gender theory gone wild, radical sentimentalism, and social media lynch mobs. Both sides seem to be self-radicalizing. And no, this isn't false equivalency and I'm not siding with "the Nazis." Grow up. 

Such fixations lead to a sterility in human consciousness and a lack of creative progress. So far as humanity as a whole is concerned, I am not worried because these things tend to be provisional. At times, perhaps, necessary to integrate and transcend. The human project as a whole has an assimilative vitality that tends to win out. 

But as someone who is primarily backing "heroes", i.e. individualists on their startup journeys, I can see how the ideas are getting more incremental, more fearful, more tactical. And I attribute that in large part to the cultural moment we are living through. 

I am very happy when I see stories about the burning man generation, because it is just this sort of free-thinking that is needed for ideas to stay big. 

Happy 4th of July, Americans. 

H1 Blogging Retrospective

Half a year has gone by and I've made 117 posts on this site, which is 10% below my target of 70% of days (personal OKR). 

June especially has been shameful with four posts. I just felt like some of my last posts were trite. Perhaps it would be better to do twice a week and aim for quality instead? 

Exculpatorily (this is not a word), it feels like we're doing a DTC deal a month at the moment. We recently invested in the $850K seed round of a company in New York and are in contract drafts with a vertical commerce company in the UK ($3 million seed round). We're moving into some verticals we're less familiar with (beverages? sexual wellness?) but we think being contrarian holds the key to acceptable valuations and potentially very fast growth. As long as we can get them the follow-on capital...

I'm delighted that for the first time ever I backed a cold inbound company. That was on the back of the switch in focus to DTC/DNVB. Who says blogging doesn't work?

So here's to a better blogging H2. I'll block time in the calendar every day this month and let's see how that goes.

Tips and tricks and suggestions, just comment below. 

Much love.

Set your house in order

One of the Peterson rules that resonates most deeply with me is that of setting your own house in perfect order before you go and criticize the world. 

Buddhism advises us to first establish in ourselves what is proper before instructing others. That Kondo book - the life-changing magic of tidying up - says basically the same. 

In reference to the post yesterday, much of what politics and political expression is today is the unfiltered projection of folks who don’t have their own house in order. Might be sensible to revisit that. 

Just say no to politics

Last week I was asked to participate in a discussion panel on Brexit and its impact on the technology industry in the UK. The conference organizer explicitly asked me to make the case for leaving. 

I was tempted. It’s a great conference and would have been a nice excuse to see people. 

On balance I believe for the UK tech industry remaining in the EU would be better. But there is a legitimate and somewhat subtle case to be made that the EU has become unwieldy, undemocratic, and overreaches legislatively (GDPR, copyright), which directly impacts our industry. 

On reflection I’m not a British citizen or resident and this is primarily a UK policy decision. I’m also not a Brexit expert and would likely get some things wrong. 

More importantly, however, it’s a losing proposition in these polarized times to take any nuanced position that could be reduced to a tweet of “X is for Brexit! and probably anti-immigration and thus probably racist, too!” And so I passed on speaking at the conference. 

I wonder how we will foster a new discussion culture or whether this is the future. I hope not. 

Purposeful Leadership - talk from Techsylvania 2018

A few people asked about the talk and since I seem to have trouble posting at the moment, I thought I'd make a little video. Not 100% sold on the quality and obviously these are more musings than truth, but it's only by being vulnerable and putting myself out there that I grow. 

Happy to have any comments / questions. 

The sins of our fathers

I'm a huge fan of Fred Wilson's. He has made time for me when I needed guidance both as a VC and a founder. And I've read his blog, on and off, since he started. I remember when he started because I was running, a blogging software company, at the time. 

I tune out a bit when Fred gets political. I think it's perfectly understandable to be left-of-center in the US, just as I think it's more sensible to be right-of-center in Europe. I'm a Burkean conservative at heart, though the current GOP would consider me a RINO. I like to think we share the same transcendent values, though he'd likely call them humanist.

Fred has a post today - on US Father's Day - on the policy of separating migrant children from their parents at the border. And I think you can agree with this administration on some things, and disagree with it on others. I sympathize with the concerns of Trump voters rather than hold them in contempt. And I'm highly suspicious of the SJW thing. 

But forcibly separating children from their parents is insanely evil. It is nihilistic in the extreme and reminiscent of the unspeakable evil that we did in the 20th century, from Nazi Germany to the Gulag to Maoist China. It must be stopped and it must be stopped today.

I'll often follow arguments about how some policies "look" bad but are actually sensible. And I do think there's massive lobbying and PR work at play here. But that doesn't change the facts that a civilized country is forcibly separating kids from their parents and it's just plain wrong. 

Whatever pressure you're able to apply, now is the time to do it. 

Robert Crumb documentary

Slightly failing on my daily posting regimen, but that's because I'm fighting an inner fight of what I should write more about: venture capital (the outer life), leadership (the inner life), spirituality (my own journey), or just what I'm thinking about on a given day. 

I'm overthinking this, I'm sure. Let me know in the comments. 

Also the last few weeks have been incredibly intense, with us seeing quite a few doable seed investments - all DNVB/DTC - and hence a lot of time traveling - London, Madrid, Copenhagen, Romania... 

I spent two hours today watching the the 1994 documentary of Robert Crumb today, which is an absolutely devastating piece of art. I had heard about it after being sent an excerpt from a Jordan Peterson lecture (part of his biblical series) by a friend. It's absolutely terrifying to the part of me that identifies with high trait openness and creativity. I am lucky to come from a more functional family - Crumb's childhood sounds like absolute hell. 

It's a film worth watching if you are interested in underground cartoons of the 60s/70s, counter-culture, the condition of artists' lives, psychology, and perhaps more generally if you like good documentaries.

The sage and the king

It's a travel day for me, so here's another story I told recently. Many of these come from Anthony de Mello, perhaps this one as well. They're kind of blending at this stage. Which I think is fine because they're stories and they're meant to be retold.

There was a wise man - a sage, a sadhu - who was walking in the capital city of a small but happy kingdom and he found a coin on the street. Since he was very wise and had taken a vow of poverty, he decided he would give the coin to someone who needed it more. And so he spent the rest of the day walking through the city and talking to people, be found they were all very satisfied and had all they needed. So he had his evening meal and he went to sleep. 

The next morning he was roused by a marauding horde. Soldiers were conquering the city. Houses were burning and there were screams and the stench of death was in the air. And as he looked, he saw in the midst of the throng the conquering king, his arms bloody up to the elbows. And the king caught his eye and he said: "Sage! We have captured this entire kingdom, from coast to coast, and now we've conquered the capital city. See how mighty we are! Give us your blessings, wise man!" 

And the wise man reached into his pocket, took out the coin and said: "Here, I think you need this more than me."

So now there are two endings. In one, the king is stopped in his tracks, stricken at the truth. And he withdraws his army from the city. This is, in my view, the more satisfactory but also unrealistic ending. We all know what happens when we accuse people of greed - they get angry. And so the other ending is that the king chops off the sage's head and is done with it. Which is just as well, because homelessness is a real scourge on that kingdom I've heard (#nimby).

This story was part of my talk at Techsylvania, with the point that founding a company from a place of "more, more" is... unhelpful. So what are better places to found from? That's for tomorrow.